Head Cheesemonger / Shop Manager

The Curd Nerd is seeking an enthusiastic and organized Shop Manager to oversee daily operations, staff management, and customer engagement at our specialty cheese shop. As a Shop Manager, you will play a key role in maintaining our reputation for excellent customer service and our passion for artisanal cheese. You will manage the shop, lead and educate a team, organize events, and help grow our business.

Key Responsibilities

Shop Duties:

• Assist customers with cheese case and shop products.
• Maintain and restock inventory.
• Perform daily cleaning and maintain cleaning logs.
• Open and close the shop for service.
• Receive inventory and ensure proper restocking procedures.

Staff Management:

• Train and onboard new employees.
• Oversee employee tasking and knowledge updates.
• Develop staff schedules and daily task lists.
• Create and present employee assessments for underperformance.
• Facilitate open dialogue and provide feedback during regular check-ins with employees.

Educational Responsibilities:

• Host and teach educational events and classes.
• Develop PowerPoint presentations and educational materials.

Administrative and Computer Tasks:

• Update product descriptions for inventory.
• Maintain accurate inventory records.
• Write blog posts for the website, focusing on cheese highlights, pairings, and related topics.
• Conduct cheese sensory evaluations.
• Participate in training sessions and pursue additional education in the field.

Additional Duties:

• Perform any other tasks needed to support the role of Shop Manager as the business grows.

Working Hours

• Shop shifts: 4 days a week (typically Wednesday–Saturday).
• Additional hours for administrative and educational tasks.
• Irregular hours for events and staff meetings.

Compensation and Benefits

• Annual Salary: $42,000 - $52,000 
• Overtime: Paid at 1.5x the hourly rate.
• Benefits:
  • 401(k) Plan with up to a 3% employer match.
  • Aflac additional insurance plans.
  • 5 days of paid sick leave annually.
  • 10 days of paid vacation annually, with up to 70% rollover to the next year.
  • Access to educational materials and expenses for professional growth (subject to management approval).

Education Support

• Coverage for approved professional classes and training.
• Hourly compensation for attending free, management-approved classes.

Qualifications

• Excellent organizational and leadership skills.
• Strong communication and interpersonal abilities.
• Passion for artisanal cheese and commitment to customer service.
• Proficiency in administrative tasks and computer software.
• Ability to manage a team and foster a positive work environment.

Join our team and be part of The Curd Nerd’s mission to serve exceptional cheese and artisan products while contributing to the community.